Self Help

Many problems can be solved by finding out more about your rights and responsibilities. There are a number of free self-help resources from nationally recognised sources that can provide information to help you deal with particular problems. These include a range of factsheets and guides that can help you resolve straight forward problems with debt, housing, benefits, and employment and family issues. The Citizens Advice website provides detailed up to date on line information on how you can deal with a range of common problems. There are also a number of free national helplines and specialist websites that can assist you. If your problem has an urgent deadline (such as a court hearing or eviction), please contact one of the local advice service straight away for an appointment. Also see our factsheets section.

 

Get advice early – whatever the problem, make sure you seek help as soon as possible.