Money and Debt Advice

There are lots of fee charging debt advice services but you can access free, impartial information and guidance on money matters from a number of excellent advice providers. The debt advice services can give free assistance on all debt matters such as council tax debts, court actions and credit debts. Some can offer support on money management.

Self Help and National Debt Advice Services

There are some excellent publicly funded, free, independent websites that you can use to sort out your debt problems yourself. You can do budget sheets, look for ways of maximising your income, and find factsheets and sample letters to use to sort out debt and money problems without going to an advice centre. Be aware that there are a lot of organisations that charge for debt advice, the following are free and easy to use.

National Debt Line

Website: www.nationaldebtline.org
Tel: 0808 808 4000

Money Advice Service

Tel: 0800 138 777

Website: www.moneyadviceservice.org.uk

Stepchange

Website: http://www.stepchange.org
Tel: 0800 138 1111

Business Debtline

Tel: 0800 197 6026

Self-employed people and small businesses debts
Website: www.bdl.org.uk

Local Debt and Money Advice

Specialist  Debt Advice Providers

Specialist Debt Advice Agencies can help with a wide range of complex debt problems including: credit or store cards debts, council tax arrears, catalogue or hire purchase debt, overdrafts, court fines, rent or mortgage arrears, utility debts etc. They will advise you on whether you are liable for the debt and outline the options available to you regarding repayment agreements, debt management plans, Debt Relief Orders and bankruptcy.

Island Advice Centre

Tel: 020 7987 9379
Email: admin@island-advice.org.uk

Debt Free London

  • Telephone: 0800 808 5700
  • WhatsApp Message: 0800 808 5700
  • Webchat: debtfree.london

Video chat: www.debtfree.london/video

General help  Debt Advice Providers

General help with debt matters local advice agencies registered with Financial Conduct Authority include:

Money management support services

Up to Speed (Bromley By Bow Centre)

Money management support, using online apps and platforms. Learn how to navigate your online Universal Credit account, how to stay safe online and manage your household budgets.

Tel: 07432 600 614
Email: gettingonwithmoney@bbbc.org.uk
Website: www.bbbc.org.uk/manage-your-money

East End Energy Fit is a project that helps people struggling to pay their fuel bills.

They can help you to:

  • see how you can reduce your bills;
  • see if you are eligible for any discounts or special schemes;
  • set up affordable payment plans;
  • apply for grants to clear your debt
  • apply for further assistance payments i.e. white goods, new boiler, funeral expenses,  bankruptcy, DRO fees

By appointment only. Please contact the team on the number or email below. Mon-Fri 9am-5pm

Tel: 020 8709 9745
Emaileastendenergyfit@bbbc.org.uk
Websitewww.bbbc.org.uk/east-end-energy-fit