Advice First Aid

Developing advice knowledge in local communities

Advice First Aid is:  

  • Free training to help you support people with benefits, housing, debt and cost of living problems
  • Introductory level training for front line staff and volunteers in community organisations and faith groups
  • Delivered by Island Advice Centre  

By the end of the training, you will know how to:

  • Spot advice issues and ask the right questions 
  • Find trusted sources of information and support
  • Take steps to help people experiencing hardship and signpost or refer for advice

After the one-day training, you will be able to access free online short courses on benefits, housing, employment rights and other issues and have access to the THCAN referral system and newsletter.

People who have attended Advice First Aid training told us:

“Advice First Aid expanded my knowledge and made me more confident in helping people”

“I learnt where to find a lot of useful information”

“It was great to meet people from other organisations”

All our Advice First Aid training courses are now fully booked. Click the ‘Book here’ button and complete the form to join our waiting list for future courses.

Please contact if you have any questions.

Training Programme Schedule

e14-south-eastDay 1 (full day)
Wednesday 24th April
10am till 4pm
Day 2 (half day)
Wednesday 5th June
10am till 1pm
Island House
Community Centre

Roserton Street
E14 3PG

e2-north-westDay 1 (full day)
Tuesday 7th May
10am till 4pm
Day 2 (half day)
Tuesday 11th June
10am till 1pm
St. Hilda’s East
Community Centre
18 Club Row
E2 7EY
e3-north-eastDay 1 (full day)
Tuesday 14th May
10am till 4pm
Day 2 (half day)
Tuesday 25th June
10am till 1pm
Bromley By Bow Centre
St Leonard’s St
E3 3BS
e1-south-westDay 1 (full day)
Tuesday 21st May
10am till 4pm
Day 2 (half day)
Tuesday 18th June
10am till 1pm
Toynbee Hall 
28 Commercial Street
E1 6LS