Whether you need help to deal with problems with your landlord or want to avoid losing your home, there is a range of free, confidential and independent advice on housing rights and responsibilities.
Self Help and National Housing Advice
Shelter, the national housing and homelessness charity provides information and advice on a range of housing problems.
Helpline: 0808 800 4444
London Borough of Tower Hamlets Housing Options Service
The Council’s Homeless and Housing Advice Service offers advice and assistance on housing options that might be available if you are being threatened with homelessness.
Homeless and Housing Options
Tower Hamlets Town Hall
160 Whitechapel Road
Tel: 020 7364 7474
Open: Monday, Tuesday, Thursday and Friday, 9.30am-4pm
Access: Wheelchair access
Hearing loop in reception
If you require emergency homelessness advice, assistance and support outside of these hours or during the weekends please call 020 7364 4079
Local Housing Advice
Specialist Housing Advisors
The following agencies currently employ specialist housing advisors and solicitors.
Island Advice Centre
You can book an appointment to see a housing advisor, ring the telephone advice line or come to a drop-in advice session on Monday between 10am-12 noon.
Tower Hamlets Law Centre
Legal Advice Centre
Address: University House, 104 Roman Road, E2 ORN
Tower Hamlets Citizens Advice Bureau
Address: 32 Greatorex Street, E1 5NP
Tel: 020 7247 1050
Advice Line: 0344 826 9699 (Monday-Friday, 10am-5pm)
Address: Toynbee Hall, 28 Commercial Street, London, E1 6LS